Prevention & Management of Aggression & Violence

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This course is based on the HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commissions’ Code of Practice on the use of Physical Restraint.

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1 day, 09:30 AM - 05:00 PM

SCCUL Enterprise Centre, Ballybane, Galway

Session information

Sessions

Prevention & Management of Aggression & Violence
09:30 - 17:00
1 day
SCCUL Enterprise Centre, Ballybane, Galway
    • €120.00 excl. VAT
    Event full - places become available all the time. Please use the Register Interest page and we will contact you when a place becomes availableSold out
    Sold out

    1 day, 09:30 AM - 05:00 PM

    Bru Columbanus, Cardinal Way, Wilton, Cork

    Session information

    Sessions

    Prevention & Management of Aggression & Violence
    09:30 - 17:00
    1 day
    Bru Columbanus, Cardinal Way, Wilton, Cork
      • €120.00 excl. VAT
      Event full - places become available all the time. Please use the Register Interest page and we will contact you when a place becomes availableSold out
      Sold out

      1 day, 09:30 AM - 05:00 PM

      SCCUL Enterprise Centre, Ballybane, Galway

      Session information

      Sessions

      Prevention & Management of Aggression & Violence
      09:30 - 17:00
      1 day
      SCCUL Enterprise Centre, Ballybane, Galway
        • €120.00 excl. VAT
        Event full - places become available all the time. Please use the Register Interest page and we will contact you when a place becomes availableSold out

        Description

        The following will be discussed in the theory element of the class:

        ➢ Theory of violence and aggression in the workplace

        ➢ What violence and aggression in the workplace is?

        ➢ Understanding and managing conflict within healthcare

        ➢ Ethical & Legal requirements associated with violence and aggression

        ➢ Strategies to avoid occurrences of aggression and violence

        ➢ Identification, assessment, & resolution of conflict

        ➢ Recognition, assessment, & management of escalating situations.

        ➢ Assault cycle

        ➢ Recognition & assessment of the escalation process

        ➢ Use of stage specific de-escalation skills

        ➢ Service user and situation specific risk assessment and management.

        ➢ Verbal de-escalation skills

        ➢ Management of verbal aggression

        ➢ Crisis management

        ➢ Physical and psychological risks involved in physical interventions

        ➢ Safe practice in lone working and working alone

        ➢ Personal safety in providing physical care

        ➢ Risks associated with the use of physical interventions

        The practical element of the course will include the following

        ➢ Defence from: Kicks, punches & slaps Demonstration & practical’s
        ➢ Disengagement from: Wrist/arm, clothing, neck, body hold, biting, hair & ligature Demonstration & practical’s