Prevention & Management of Aggression & Violence

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This course is based on the HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commissions’ Code of Practice on the use of Physical Restraint. This is not a CPI credited course.

1 day, 09:30 AM - 05:00 PM

Small IDA Business Park Tuam Road, Galway

Session information

Sessions

Prevention & Management of Aggression & Violence
09:30 - 17:00
1 day
Small IDA Business Park Tuam Road, Galway
    • €120.00 excl.
    Sold out

    1 day, 09:30 AM - 05:00 PM

    Bru Columbanus, Cardinal Way, Wilton, Cork

    Session information

    Sessions

    Prevention & Management of Aggression & Violence
    09:30 - 17:00
    1 day
    Bru Columbanus, Cardinal Way, Wilton, Cork
      • €120.00 excl.
      Event is fullSold out

      1 day, 09:30 AM - 05:00 PM

      Servisource, Unit 3 Quayside Business Park, Dundalk

      Session information

      Sessions

      Prevention & Management of Aggression & Violence
      09:30 - 17:00
      1 day
      Servisource, Unit 3 Quayside Business Park, Dundalk
        • €120.00 excl.
        Sold out

        1 day, 09:30 AM - 05:00 PM

        Bru Columbanus, Cardinal Way, Wilton, Cork

        Session information

        Sessions

        Prevention & Management of Aggression & Violence
        09:30 - 17:00
        1 day
        Bru Columbanus, Cardinal Way, Wilton, Cork
          • €120.00 excl.
          Event is fullSold out

            1 day, 09:30 AM - 05:00 PM

            Small IDA Business Park Tuam Road, Galway

            Session information

            Sessions

            Prevention & Management of Aggression & Violence
            09:30 - 17:00
            1 day
            Small IDA Business Park Tuam Road, Galway
              • €120.00 excl.

              1 day, 09:30 AM - 05:00 PM

              Bru Columbanus, Cardinal Way, Wilton, Cork

              Session information

              Sessions

              Prevention & Management of Aggression & Violence
              09:30 - 17:00
              1 day
              Bru Columbanus, Cardinal Way, Wilton, Cork
                • €120.00 excl.

                1 day, 09:30 AM - 05:00 PM

                Small IDA Business Park Tuam Road, Galway

                Session information

                Sessions

                Prevention & Management of Aggression & Violence
                09:30 - 17:00
                1 day
                Small IDA Business Park Tuam Road, Galway
                  • €120.00 excl.
                  Sold out

                  1 day, 09:30 AM - 05:00 PM

                  Servisource, Unit 3 Quayside Business Park, Dundalk

                  Session information

                  Sessions

                  Prevention & Management of Aggression & Violence
                  09:30 - 17:00
                  1 day
                  Servisource, Unit 3 Quayside Business Park, Dundalk
                    • €120.00 excl.
                    Event is fullSold out

                    1 day, 09:30 AM - 05:00 PM

                    Bru Columbanus, Cardinal Way, Wilton, Cork

                    Session information

                    Sessions

                    Prevention & Management of Aggression & Violence
                    09:30 - 17:00
                    1 day
                    Bru Columbanus, Cardinal Way, Wilton, Cork
                      • €120.00 excl.

                      1 day, 09:30 AM - 05:00 PM

                      Small IDA Business Park Tuam Road, Galway

                      Session information

                      Sessions

                      Prevention & Management of Aggression & Violence
                      09:30 - 17:00
                      1 day
                      Small IDA Business Park Tuam Road, Galway
                        • €120.00 excl.
                        Sold out

                        1 day, 09:30 AM - 05:00 PM

                        Servisource, Unit 3 Quayside Business Park, Dundalk

                        Session information

                        Sessions

                        Prevention & Management of Aggression & Violence
                        09:30 - 17:00
                        1 day
                        Servisource, Unit 3 Quayside Business Park, Dundalk
                          • €120.00 excl.
                          Event is fullSold out

                          Description

                          The following will be discussed in the theory element of the class:

                          ➢ Theory of violence and aggression in the workplace

                          ➢ What violence and aggression in the workplace is?

                          ➢ Understanding and managing conflict within healthcare

                          ➢ Ethical & Legal requirements associated with violence and aggression

                          ➢ Strategies to avoid occurrences of aggression and violence

                          ➢ Identification, assessment, & resolution of conflict

                          ➢ Recognition, assessment, & management of escalating situations.

                          ➢ Assault cycle

                          ➢ Recognition & assessment of the escalation process

                          ➢ Use of stage specific de-escalation skills

                          ➢ Service user and situation specific risk assessment and management.

                          ➢ Verbal de-escalation skills

                          ➢ Management of verbal aggression

                          ➢ Crisis management

                          ➢ Physical and psychological risks involved in physical interventions

                          ➢ Safe practice in lone working and working alone

                          ➢ Personal safety in providing physical care

                          ➢ Risks associated with the use of physical interventions

                          The practical element of the course will include the following

                          ➢ Defence from: Kicks, punches & slaps Demonstration & practical’s
                          ➢ Disengagement from: Wrist/arm, clothing, neck, body hold, biting, hair & ligature Demonstration & practical’s