Prevention & Management of Aggression & Violence

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This course is based on the HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commissions’ Code of Practice on the use of Physical Restraint.

1 day, 09:30 AM - 05:00 PM

Servisource, Unit 3 Quayside Business Park, Dundalk

Session information

Sessions

Prevention & Management of Aggression & Violence
09:30 - 17:00
1 day
Servisource, Unit 3 Quayside Business Park, Dundalk
    • €120.00 excl.

    1 day, 09:30 AM - 05:00 PM

    Bru Columbanus, Cardinal Way, Wilton, Cork

    Session information

    Sessions

    Prevention & Management of Aggression & Violence
    09:30 - 17:00
    1 day
    Bru Columbanus, Cardinal Way, Wilton, Cork
      • €120.00 excl. VAT
      Sold out

      1 day, 09:30 AM - 05:00 PM

      Bru Columbanus, Cardinal Way, Wilton, Cork

      Session information

      Sessions

      Prevention & Management of Aggression & Violence
      09:30 - 17:00
      1 day
      Bru Columbanus, Cardinal Way, Wilton, Cork
        • €120.00 excl.
        Event is fullSold out

        1 day, 09:30 AM - 05:00 PM

        Servisource, Unit 3 Quayside Business Park, Dundalk

        Session information

        Sessions

        Prevention & Management of Aggression & Violence
        09:30 - 17:00
        1 day
        Servisource, Unit 3 Quayside Business Park, Dundalk
          • €120.00 excl.
            Sold out

            1 day, 09:30 AM - 05:00 PM

            Bru Columbanus, Cardinal Way, Wilton, Cork

            Session information

            Sessions

            Prevention & Management of Aggression & Violence
            09:30 - 17:00
            1 day
            Bru Columbanus, Cardinal Way, Wilton, Cork
              • €120.00 excl.
              Event is fullSold out
              Sold out

              1 day, 09:30 AM - 05:00 PM

              Bru Columbanus, Cardinal Way, Wilton, Cork

              Session information

              Sessions

              Prevention & Management of Aggression & Violence
              09:30 - 17:00
              1 day
              Bru Columbanus, Cardinal Way, Wilton, Cork
                • €120.00 excl. VAT
                Event is fullSold out
                Sold out

                1 day, 09:30 AM - 05:00 PM

                Small IDA Business Park Tuam Road, Galway

                Session information

                Sessions

                Prevention & Management of Aggression & Violence
                09:30 - 17:00
                1 day
                Small IDA Business Park Tuam Road, Galway
                  • €120.00 excl. VAT
                  Event is fullSold out

                  1 day, 09:30 AM - 05:00 PM

                  Bru Columbanus, Cardinal Way, Wilton, Cork

                  Session information

                  Sessions

                  Prevention & Management of Aggression & Violence
                  09:30 - 17:00
                  1 day
                  Bru Columbanus, Cardinal Way, Wilton, Cork
                    • €120.00 excl.
                    Sold out

                    1 day, 09:30 AM - 05:00 PM

                    Bru Columbanus, Cardinal Way, Wilton, Cork

                    Session information

                    Sessions

                    Prevention & Management of Aggression & Violence
                    09:30 - 17:00
                    1 day
                    Bru Columbanus, Cardinal Way, Wilton, Cork
                      • €120.00 excl.
                      Event is fullSold out

                      1 day, 09:30 AM - 05:00 PM

                      Bru Columbanus, Cardinal Way, Wilton, Cork

                      Session information

                      Sessions

                      Prevention & Management of Aggression & Violence
                      09:30 - 17:00
                      1 day
                      Bru Columbanus, Cardinal Way, Wilton, Cork
                        • €120.00 excl.

                        1 day, 09:30 AM - 05:00 PM

                        Bru Columbanus, Cardinal Way, Wilton, Cork

                        Session information

                        Sessions

                        Prevention & Management of Aggression & Violence
                        09:30 - 17:00
                        1 day
                        Bru Columbanus, Cardinal Way, Wilton, Cork
                          • €120.00 excl.

                          1 day, 09:30 AM - 05:00 PM

                          Bru Columbanus, Cardinal Way, Wilton, Cork

                          Session information

                          Sessions

                          Prevention & Management of Aggression & Violence
                          09:30 - 17:00
                          1 day
                          Bru Columbanus, Cardinal Way, Wilton, Cork
                            • €120.00 excl.

                            1 day, 09:30 AM - 05:00 PM

                            Bru Columbanus, Cardinal Way, Wilton, Cork

                            Session information

                            Sessions

                            Prevention & Management of Aggression & Violence
                            09:30 - 17:00
                            1 day
                            Bru Columbanus, Cardinal Way, Wilton, Cork
                              • €120.00 excl.

                              1 day, 09:30 AM - 05:00 PM

                              Bru Columbanus, Cardinal Way, Wilton, Cork

                              Session information

                              Sessions

                              Prevention & Management of Aggression & Violence
                              09:30 - 17:00
                              1 day
                              Bru Columbanus, Cardinal Way, Wilton, Cork
                                • €120.00 excl.

                                Description

                                The following will be discussed in the theory element of the class:

                                ➢ Theory of violence and aggression in the workplace

                                ➢ What violence and aggression in the workplace is?

                                ➢ Understanding and managing conflict within healthcare

                                ➢ Ethical & Legal requirements associated with violence and aggression

                                ➢ Strategies to avoid occurrences of aggression and violence

                                ➢ Identification, assessment, & resolution of conflict

                                ➢ Recognition, assessment, & management of escalating situations.

                                ➢ Assault cycle

                                ➢ Recognition & assessment of the escalation process

                                ➢ Use of stage specific de-escalation skills

                                ➢ Service user and situation specific risk assessment and management.

                                ➢ Verbal de-escalation skills

                                ➢ Management of verbal aggression

                                ➢ Crisis management

                                ➢ Physical and psychological risks involved in physical interventions

                                ➢ Safe practice in lone working and working alone

                                ➢ Personal safety in providing physical care

                                ➢ Risks associated with the use of physical interventions

                                The practical element of the course will include the following

                                ➢ Defence from: Kicks, punches & slaps Demonstration & practical’s
                                ➢ Disengagement from: Wrist/arm, clothing, neck, body hold, biting, hair & ligature Demonstration & practical’s