This course is based on the HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commissions’ Code of Practice on the use of Physical Restraint.
€120.00 excl.
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Servisource, Unit 3 Quayside Business Park, Dundalk
1 day, 09:30 AM - 05:00 PM
Tue 11 Feb
11 February 2025
11 February 2025
1 day, 09:30 AM - 05:00 PM
Servisource, Unit 3 Quayside Business Park, Dundalk
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Fri 14 Feb
14 February 2025
14 February 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Sold out
Fri 21 Feb
21 February 2025
21 February 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Servisource, Unit 3 Quayside Business Park, Dundalk
1 day, 09:30 AM - 05:00 PM
Tue 25 Feb
25 February 2025
25 February 2025
1 day, 09:30 AM - 05:00 PM
Servisource, Unit 3 Quayside Business Park, Dundalk
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Sold out
Wed 5 Mar
5 March 2025
5 March 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Sold out
Fri 7 Mar
7 March 2025
7 March 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Small IDA Business Park Tuam Road, Galway
1 day, 09:30 AM - 05:00 PM
Sold out
Fri 7 Mar
7 March 2025
7 March 2025
1 day, 09:30 AM - 05:00 PM
Small IDA Business Park Tuam Road, Galway
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Wed 19 Mar
19 March 2025
19 March 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Sold out
Thu 3 Apr
3 April 2025
3 April 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Tue 22 Apr
22 April 2025
22 April 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Tue 6 May
6 May 2025
6 May 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Tue 27 May
27 May 2025
27 May 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Tue 3 Jun
3 June 2025
3 June 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Bru Columbanus, Cardinal Way, Wilton, Cork
1 day, 09:30 AM - 05:00 PM
Tue 24 Jun
24 June 2025
24 June 2025
1 day, 09:30 AM - 05:00 PM
Bru Columbanus, Cardinal Way, Wilton, Cork
Description
The following will be discussed in the theory element of the class:
➢ Theory of violence and aggression in the workplace
➢ What violence and aggression in the workplace is?
➢ Understanding and managing conflict within healthcare
➢ Ethical & Legal requirements associated with violence and aggression
➢ Strategies to avoid occurrences of aggression and violence
➢ Identification, assessment, & resolution of conflict
➢ Recognition, assessment, & management of escalating situations.
➢ Assault cycle
➢ Recognition & assessment of the escalation process
➢ Use of stage specific de-escalation skills
➢ Service user and situation specific risk assessment and management.
➢ Verbal de-escalation skills
➢ Management of verbal aggression
➢ Crisis management
➢ Physical and psychological risks involved in physical interventions
➢ Safe practice in lone working and working alone
➢ Personal safety in providing physical care
➢ Risks associated with the use of physical interventions
The practical element of the course will include the following
➢ Defence from: Kicks, punches & slaps Demonstration & practical’s ➢ Disengagement from: Wrist/arm, clothing, neck, body hold, biting, hair & ligature Demonstration & practical’s